Privacy Policy

Last updated: January 15, 2025

Introduction

At ChatSonic ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact us for support
  • Participate in surveys or promotions

This information may include your name, email address, and any other information you choose to provide.

Usage Information

We automatically collect certain information when you visit our website, including:

  • Device information (browser type, operating system)
  • IP address and general location
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Communicate with you about updates, support, and marketing
  • Process transactions and manage your account
  • Prevent fraud and ensure security
  • Comply with legal obligations

Chat Data and AI Conversations

Important: We take your chat privacy seriously.

  • Your conversations are stored locally on your device by default
  • If you create an account, conversations may be synced to our secure servers for cross-device access
  • We do NOT use your conversations to train AI models
  • We do NOT share your conversations with third parties
  • You can delete your conversation history at any time

Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
  • Legal Requirements: If required by law or in response to valid legal processes
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: For any other purpose with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal data
  • Rectify or update your personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this privacy policy, please contact us at:

Email: privacy@chatsonic.ai
Address: ChatSonic Inc., San Francisco, CA, USA